How to Cancel or Manage Your Subscription
You have full control over your Bold Bible subscription. Here's how to manage it.
Viewing Your Membership
- Go to You, then Subscription, and choose Membership & plans
- You can also ask Eli to open Membership
- The panel shows your current effective plan and whether access is free, billed through Stripe, managed through Google Play, or gifted
- Swipe the plan cards or use their arrow buttons. Selecting a card does not start a purchase or change your access
New Web Subscriptions
Sign in before checking out. On the website or browser-installed app, choose a plan and continue to Stripe's secure embedded card form. Stripe displays the final payment details before you confirm. Bold Bible never receives your card number. If payment or membership confirmation is pending, check the existing checkout status rather than starting another purchase.
Changing an Existing Paid Plan
Choose another card and select Review change with Stripe. Open the secure review link to see Stripe's exact charges, credits and timing before confirming. This changes your existing subscription rather than creating a second subscription. Simply opening the panel or preparing a review changes nothing. Access updates only after the server confirms the provider's subscription.
Google Play memberships remain managed through Google Play, not web card checkout. Gifted access is identified separately and does not require a new paid subscription.
Canceling Your Subscription
- Open Membership & plans
- For Stripe billing, choose Manage billing and open the secure portal
- For Google Play, choose Manage in Google Play
- Review the provider's cancellation terms and effective date before confirming
- Canceling an unfinished checkout is different from canceling an active subscription
What Happens After Canceling
- Bible reading access continues
- AI conversations become limited
- Advanced features are disabled
- Your data (notes, highlights) is preserved
- You can re-subscribe anytime
Updating Payment Method
Use your billing provider's secure management screen to update payment methods. Stripe billing management opens separately; new web subscription checkout uses Stripe-owned card fields inside Membership.
Billing Questions
- Receipts are sent via email
- View billing history in Account
- Dispute charges through Stripe portal
- Contact support for billing issues
Refund Questions
Contact support for refund requests or an unexpected charge. Do not assume that canceling a subscription or closing checkout automatically issues a refund.